The Cradle-5.6 and later releases introduced a new on-line web-based help system. This was extended in the Cradle-5.7 release, and will be further extended in future Cradle releases to the point where there will be no separate Cradle manuals or other documents other than the on-line help system.

There are two issues that affect the most popular web browsers, described below.

Internet Explorer

When you access the Cradle web-based help through Internet Explorer, you may see a message of the form,

“To help protect your security, Internet Explorer has restricted this web page from running scripts or ActiveX controls that could access your computer. Click here for options…”

appear in a yellow bar at the top of the web page.

This message is somewhat unintuitive in that the Cradle web-based help is not actually trying to run ActiveX controls. The message appears primarily because you are accessing a collection of web pages on your local drives, not from the Internet.

Click on the bar and choose Allow Blocked Content… and then click OK to confirm in the next dialogue that appears.

Your Cradle web-based help will now function correctly.

Firefox

If you use Firefox 3.0 or later from the Mozilla Foundation as your web browser, you may need to change one of the internal Firefox settings before you can use the Search facility in Cradle’s web based help.

You know you have to do this if, when you open the Cradle web-based help to search, either by selecting the Search sidebar in the web page or by selecting Help → Search… in a Cradle tool, the web page appears but the progress bar (that shows the initialisation of the search facility) does not change and you never see a field for a search string.

To fix this:

1. Start Firefox
2. Type about:config into the address bar and press enter
3. Click Yes at the Void Warranty screen, this is not actually voiding a warranty but is a generic warning from the Mozilla Foundation
4. In the Filter text area, begin typing security.fileuri.strict_origin_policy, the entry will filter the settings shown in the pane below
5. When you can see security.fileuri.strict_origin_policy, double click it to change it to False
6. Close Firefox and the Search facility in Cradle’s web help will now work properly

1. 3SL Newsletters
2. Newsletter Contents
3. 3SL Website
4. Need Help?
5. 3SL Internet Connections
6. 3SL E-Mail System
7. 3SL GSA Contract
8. Credit Card Order Processing
9. Citrix XenApp
10. Future Cradle Direction
11. Item Hierarchies
12. How to Define Frames to Store Images in a Database
13. How to Define Frames to Reference Images
14. How to Load Images into Database Items
15. How to Use Multiple Link Attribute Values in Navigations
16. Hints and Tips to Improve Cradle Performance
17. International Office 2003 Install Problem
18. Web Browser Settings for Cradle Help
19. Firefox 2.0.0.X Problem
20. Old Versions of Office
21. Old Versions of Cradle

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