The Mozilla Foundation has recently released version 2.0.0.12 of its highly popular web browser Firefox. Unfortunately, this new update has introduced a problem that prevents Cradle web UIs being rendered correctly.

We have tried, without success, to find a solution or workaround to this problem. We have therefore been forced to conclude that this may be a bug in this Firefox release.

We have reported this problem to Mozilla, and have received confirmation from them. You can track the progression of this issue at:

https://bugzilla.mozilla.org/show_bug.cgi?id=416839

We regret any inconvenience that this may cause users who are using both Cradle web UIs and the Firefox browser.

At the moment, the only alternative is to revert to a previous version of Firefox, such as either 2.0.0.10 or 2.0.0.11. Indeed, we have experience of using all versions of Firefox from 1.5 onwards with Cradle web UIs (Firefox is 3SL’s standard web browser), and none of these previous versions has the problem exhibited by Firefox 2.0.0.12.

1. 3SL Newsletters
2. 3SL Website
3. Need Help?
4. New US Support Number
5. 3SL E-Mail and Web Servers
6. Concept of Operations – Why Bother?
7. Ruby Interface to Cradle API
8. Firefox 2.0.0.12 Problem
9. US Price Increase
10. HP-UX Support
11. Old Versions of Cradle

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