3SL would like to advise everyone who sends us e-mails that, to help our spam filters, our e-mail system now rejects e-mails containing embedded PNG images, as well as rejecting e-mails containing embedded GIF or JPEG images as it has for some time.

Some customer e-mails may be caught by this filter, the most common cause is the use of company logos in e-mail signatures.

We have tried to avoid the problem for customers by adding your companies to our email server’s whitelist, but we would be grateful if, nonetheless, you could ensure that your e-mails will not be caught by this simple image filter.

If you want to send an e-mail to us containing images, ensure they are not PNGs, GIFs or JPEGs, or embed them in a Word ® document or PowerPoint ® file (or something similar) or ZIP them.

We apologise for any inconvenience that this may cause.

Back to contents

1. 3SL Newsletters
2. Newsletter Contents
3. 3SL Website
4. Need Help?
5. 3SL E-Mail System
6. What’s New Sessions for Cradle-6.0
7. Advance Notice of Cradle-6.0 Release
8. Cradle-6.0 Alpha and Beta Testers
9. Cross Reference Attribute Filtering
10. Measuring Performance and Effectiveness
11. International Office 2003 Install Problem
12. Firefox Problem
13. Web Browser Settings for Cradle Help
14. Old Versions of Cradle

Back to the newsletter archive.