{"id":1124,"date":"2017-04-10T10:32:35","date_gmt":"2017-04-10T09:32:35","guid":{"rendered":"https:\/\/www.threesl.com\/blog\/?p=1124"},"modified":"2017-06-05T10:00:08","modified_gmt":"2017-06-05T09:00:08","slug":"cds-status-cradle-support","status":"publish","type":"post","link":"https:\/\/www.threesl.com\/blog\/cds-status-cradle-support\/","title":{"rendered":"Cradle Database Server &#8211; CDS Status to 3SL Support"},"content":{"rendered":"<h2>How do I provide CDS status to 3SL support?<\/h2>\n<p>If you need to provide information about your Cradle Database Server CDS status to 3SL support you can generate a report from within WorkBench.<\/p>\n<p>If asked to provide information about your current client or server installation, this can be obtained through the <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1126\" src=\"https:\/\/www.threesl.com\/blog\/wp-content\/uploads\/2017\/04\/about_32.png\" alt=\"The Cradle 'about' or extra information icon\" width=\"18\" height=\"18\" \/> <em>&#8216;About&#8217;<\/em> button. The resulting screen gives a lot of information about the running system. Additional information for the current<em> &#8216;Resources&#8217;<\/em> being consumed by the client or <em>&#8216;CDS status&#8217; <\/em> are produced with the buttons at the bottom of the dialog.<\/p>\n<figure id=\"attachment_1128\" aria-describedby=\"caption-attachment-1128\" style=\"width: 1051px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1128\" src=\"https:\/\/www.threesl.com\/blog\/wp-content\/uploads\/2017\/04\/CDS_status.png\" alt=\"Triggering the cds status report\" width=\"1051\" height=\"715\" srcset=\"https:\/\/www.threesl.com\/blog\/wp-content\/uploads\/2017\/04\/CDS_status.png 1051w, https:\/\/www.threesl.com\/blog\/wp-content\/uploads\/2017\/04\/CDS_status-300x204.png 300w, https:\/\/www.threesl.com\/blog\/wp-content\/uploads\/2017\/04\/CDS_status-768x522.png 768w, https:\/\/www.threesl.com\/blog\/wp-content\/uploads\/2017\/04\/CDS_status-1024x697.png 1024w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><figcaption id=\"caption-attachment-1128\" class=\"wp-caption-text\">CDS status report<\/figcaption><\/figure>\n<p>Cradle <strong>the<\/strong> Requirements Management and Systems Engineering tool of choice provides full support<sup>*<\/sup> to all our Enterprise customers under their maintenance agreement.<\/p>\n<p>Other support options include a large collection of <a href=\"https:\/\/www.threesl.com\/support.php\">online resources<\/a> or search the blog&#8217;s <a href=\"https:\/\/www.threesl.com\/blog\/category\/tips\/\"> hints and tips<\/a> or <a href=\"https:\/\/www.threesl.com\/blog\/category\/faq\/\"> faq<\/a> sections.<\/p>\n<p>To contact support, find your <a href=\"https:\/\/www.threesl.com\/contact\/\">local distributor or contact 3SL UK<\/a><\/p>\n<p><sup>*<\/sup>Installation support is provided for all our single user configurations. Out of maintenance support must be discussed with our <a href=\"mailto:salesdetails@threesl.com\">sales team<\/a>.<\/p>\n<aside class=\"mashsb-container mashsb-main mashsb-stretched\"><div class=\"mashsb-box\"><div class=\"mashsb-buttons\"><a class=\"mashicon-twitter mash-small mash-center mashsb-noshadow\" href=\"https:\/\/twitter.com\/intent\/tweet?text=&amp;url=https:\/\/www.threesl.com\/blog\/cds-status-cradle-support\/&amp;via=threesl\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Tweet<\/span><\/a><a class=\"mashicon-facebook mash-small mash-center mashsb-noshadow\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.threesl.com%2Fblog%2Fcds-status-cradle-support%2F\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Share<\/span><\/a><a class=\"mashicon-subscribe mash-small mash-center mashsb-noshadow\" href=\"#\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Newsletter<\/span><\/a><div class=\"onoffswitch2 mash-small mashsb-noshadow\" style=\"display:none\"><\/div><\/div>\n            <\/div>\n                <div style=\"clear:both\"><\/div><\/aside>\n            <!-- Share buttons by mashshare.net - Version: 4.0.47-->","protected":false},"excerpt":{"rendered":"<p>How do I provide CDS status to 3SL support? If you need to provide information about your Cradle Database Server CDS status to 3SL support you can generate a report from within WorkBench. If asked to provide information about your current client or server installation, this can be obtained through the &#8216;About&#8217; button. The resulting &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.threesl.com\/blog\/cds-status-cradle-support\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Cradle Database Server &#8211; CDS Status to 3SL Support&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[79],"tags":[345,502,28],"class_list":["post-1124","post","type-post","status-publish","format-standard","hentry","category-faq","tag-cradle-database","tag-cradle-support","tag-workbench"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cradle Database Server - CDS Status to 3SL Support - 3SL Blog<\/title>\n<meta name=\"description\" content=\"FAQ: How to provide your Cradle Database Server CDS status to 3SL support\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.threesl.com\/blog\/cds-status-cradle-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cradle Database Server - CDS Status to 3SL Support - 3SL Blog\" \/>\n<meta property=\"og:description\" content=\"FAQ: How to provide your Cradle Database Server CDS status to 3SL support\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.threesl.com\/blog\/cds-status-cradle-support\/\" \/>\n<meta property=\"og:site_name\" content=\"3SL Blog\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/facebook.com\/3SLCradle\" \/>\n<meta property=\"article:published_time\" content=\"2017-04-10T09:32:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-06-05T09:00:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.threesl.com\/blog\/wp-content\/uploads\/2017\/04\/about_32.png\" \/>\n<meta name=\"author\" content=\"3SL\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@threesl\" \/>\n<meta name=\"twitter:site\" content=\"@threesl\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"3SL\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.threesl.com\\\/blog\\\/cds-status-cradle-support\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.threesl.com\\\/blog\\\/cds-status-cradle-support\\\/\"},\"author\":{\"name\":\"3SL\",\"@id\":\"https:\\\/\\\/www.threesl.com\\\/blog\\\/#\\\/schema\\\/person\\\/749ccd9b2d74303fa8927e06c2af8b0b\"},\"headline\":\"Cradle Database Server &#8211; 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