{"id":976,"date":"2016-01-04T09:30:26","date_gmt":"2016-01-04T09:30:26","guid":{"rendered":"https:\/\/www.threesl.com\/blog\/?p=976"},"modified":"2022-10-07T16:29:17","modified_gmt":"2022-10-07T15:29:17","slug":"another-anti-virus-false-positive-symantec-norton-360","status":"publish","type":"post","link":"https:\/\/www.threesl.com\/blog\/another-anti-virus-false-positive-symantec-norton-360\/","title":{"rendered":"Another Anti-Virus False Positive &#8211; Symantec &#8211; Norton 360"},"content":{"rendered":"<p>I am sorry to say that we have been advised that Symantec&#8217;s Norton 360 product is, once again, reporting false positive errors against the Cradle Database Server (crsvr.exe), Project Manager (prjman.exe), Cradle Services Manager (csm_service.exe) and the ping_cds.exe test and debug utility in Cradle-7.0.6 &#8211; and possibly other versions.<\/p>\n<p>This applies to Norton 360 version v<a href=\"https:\/\/www.linkedin.com\/redir\/redirect?url=21%2E7%2E0%2E11&amp;urlhash=KS73&amp;_t=tracking_anet\" target=\"_blank\" rel=\"noopener\">21.7.0.11<\/a>.<\/p>\n<p>We will report it to Symantec and, once again, urge them to correct their database.<\/p>\n<p>I know that this is not the first time that Symantec have reported false positives against Cradle executables, and it is also not the first time that some of the executables listed above have been reported.<\/p>\n<p>I will update this discussion as soon as we have more information.<\/p>\n<p>We apologise for any inconvenience caused by these Symantec errors.<\/p>\n<aside class=\"mashsb-container mashsb-main mashsb-stretched\"><div class=\"mashsb-box\"><div class=\"mashsb-buttons\"><a class=\"mashicon-twitter mash-small mash-center mashsb-noshadow\" href=\"https:\/\/twitter.com\/intent\/tweet?text=&amp;url=https:\/\/www.threesl.com\/blog\/another-anti-virus-false-positive-symantec-norton-360\/&amp;via=threesl\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Tweet<\/span><\/a><a class=\"mashicon-facebook mash-small mash-center mashsb-noshadow\" href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fwww.threesl.com%2Fblog%2Fanother-anti-virus-false-positive-symantec-norton-360%2F\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Share<\/span><\/a><a class=\"mashicon-subscribe mash-small mash-center mashsb-noshadow\" href=\"#\" target=\"_top\" rel=\"nofollow\"><span class=\"icon\"><\/span><span class=\"text\">Newsletter<\/span><\/a><div class=\"onoffswitch2 mash-small mashsb-noshadow\" style=\"display:none\"><\/div><\/div>\n            <\/div>\n                <div style=\"clear:both\"><\/div><\/aside>\n            <!-- Share buttons by mashshare.net - Version: 4.0.47-->","protected":false},"excerpt":{"rendered":"<p>I am sorry to say that we have been advised that Symantec&#8217;s Norton 360 product is, once again, reporting false positive errors against the Cradle Database Server (crsvr.exe), Project Manager (prjman.exe), Cradle Services Manager (csm_service.exe) and the ping_cds.exe test and debug utility in Cradle-7.0.6 &#8211; and possibly other versions. This applies to Norton 360 version &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.threesl.com\/blog\/another-anti-virus-false-positive-symantec-norton-360\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Another Anti-Virus False Positive &#8211; Symantec &#8211; Norton 360&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"no","footnotes":""},"categories":[19],"tags":[367],"class_list":["post-976","post","type-post","status-publish","format-standard","hentry","category-news","tag-anti-virus"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Another Anti-Virus False Positive - Symantec - Norton 360<\/title>\n<meta name=\"description\" content=\"Another Anti-Virus False Positive - Symantec - Norton 360\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.threesl.com\/blog\/another-anti-virus-false-positive-symantec-norton-360\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Another Anti-Virus False Positive - Symantec - Norton 360\" \/>\n<meta property=\"og:description\" content=\"Another Anti-Virus False Positive - Symantec - Norton 360\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.threesl.com\/blog\/another-anti-virus-false-positive-symantec-norton-360\/\" \/>\n<meta property=\"og:site_name\" content=\"3SL Blog\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/facebook.com\/3SLCradle\" \/>\n<meta property=\"article:published_time\" content=\"2016-01-04T09:30:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-07T15:29:17+00:00\" \/>\n<meta name=\"author\" content=\"3SL\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@threesl\" \/>\n<meta name=\"twitter:site\" content=\"@threesl\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"3SL\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.threesl.com\\\/blog\\\/another-anti-virus-false-positive-symantec-norton-360\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.threesl.com\\\/blog\\\/another-anti-virus-false-positive-symantec-norton-360\\\/\"},\"author\":{\"name\":\"3SL\",\"@id\":\"https:\\\/\\\/www.threesl.com\\\/blog\\\/#\\\/schema\\\/person\\\/749ccd9b2d74303fa8927e06c2af8b0b\"},\"headline\":\"Another Anti-Virus False Positive &#8211; 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