3SL’s policy is to actively support the current release of Cradle (and all updates to it) and either the two or three immediately preceding versions of Cradle (and all of their updates), depending on their release dates. In the future, we will aim to offer support for a release for a minimum of 18 months, increasing to 2 years if possible.
The history of Cradle releases is:
| Cradle Release | Release Date | Supported Until |
| 6.0 | August 2009 | August 2011 |
| 6.1 | November 2009 | November 2011 |
| 6.2 | February 2010 | February 2012 |
| 6.3 | August 2010 | August 2012 |
| 6.3.1 | December 2010 | December 2012 |
| 6.4 | February 2011 | February 2013 |
| 6.4.1 | June 2011 | June 2013 |
| 6.5 | August 2011 | August 2013 |
| 6.6 | March 2012 | March 2014 |
| 6.7 | November 2012 | November 2014 |
| 6.8 | February 2013 | February 2015 |
| 6.8.1 | May 2013 | May 2015 |
| 6.8.2 | July 2013 | July 2015 |
| 6.8.3 | December 2013 | December 2015 |
Now that Cradle-6.8.3 has been released, we are supporting Cradle-6.7, 6.6, 6.5 and 6.4 and their updates, but we are no longer actively supporting Cradle-6.3, nor any of their updates, nor any preceding release.
Specifically, 3SL regrets to advise that we no longer offer any code fixes or any updates to Cradle-6.3.1 or any previous version of Cradle.
We are aware that some customer sites have not upgraded to Cradle-6.3.1 or later. 3SL will work with these sites to make the transition to Cradle-6.8.3 as easy as possible.