Structured Software Systems Ltd (3SL) is registered in England and Wales, registered number 2153654, registered office Suite 2, 22a Duke Street, Barrow-in-Furness, Cumbria, LA14 1HH.
Questions regarding this statement should be directed to firstname.lastname@example.org
3SL may contact you by any of the following (but not limited to) post, messaging, telephone, email or social media with details of our products, services and promotions. All of our newsletter and marketing correspondence includes an unsubscribe option.
3SL is committed to protecting your data privacy and security. We collect personal information in order to provide our industry-leading products, services and support that you request (“Services”). The following privacy statement explains the collection, dissemination and use of your personal data. It is our policy to never share personally identifiable information to unrelated third parties.
We strongly believe in both minimising the data we collect and limiting its use and purpose to only that for which we have been given permission, as necessary to deliver the Services that you purchase, or as we might be required or permitted for legal compliance or other lawful purposes.
When you use our website you may submit information to us through our online forms. We may also collect information about you from electronic communications, letters you send to us or by phone calls. You may choose to give us personal information directly in a variety of situations. For example, you may want to give us your name and contact information to communicate with you, to process an order or to do business with us if you are a supplier.
Cookies are small text files placed on your computer or device to monitor how you use a website or an app.
Different types of cookies are used to do different things. These include letting you navigate between different pages on a website efficiently, remembering preferences you have given and helping us identify ways to improve your overall site experience. Others are used to provide you with advertising which is more tailored to your interests, or to measure the number of site visits and the most popular pages users visit.
This policy sets out the types of cookies we use when you use our website.
Our site uses analytical services provided by Google and Piwik (locally hosted by 3SL) and by Capterra.com to trace conversion rates through our site for the purpose of Capterra's pay-per-click marketing programme. Website analytics refers to a set of tools used to collect and analyse anonymous information, enabling us to better understand how our website is used. This, in turn, enables us to improve our website and the products and services offered through it. You do not have to allow us to use these cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our website, it does enable us to continually improve our website, making it a better and more useful experience for you.
In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete cookies on your computer or device at any time, however you may lose any information that enables you to access our website more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a number of reasons: to provide information you have requested; to contact you if we need to obtain or provide additional information; to check our records are correct and to occasionally check business feedback/performance. We do not rent or trade email lists with other organisations and businesses.
We collect information from our authorised distributors/business partners. Please see our Contacts page.
We maintain a small number of publically accessible IP addresses in the range 188.8.131.52 to 184.108.40.206. Our website is hosted on 220.127.116.11.
All servers behind these IP addresses are protected against intrusion attacks by a variety of methods including IP protocol restrictions, port restrictions, source IP address restrictions and others. All servers are maintained with all applicable security updates.
Some of our services are accessed over HTTPS. Our certificate is issued by GeoTrust, Inc. for *.threesl. We may also log your IP address for internal analytical purposes and for abuse protection.
We operate a range of e-mail protection mechanisms including:
We will hold your information securely and use it only in compliance with the current UK data protection laws. We will use your information to provide you with product updates and any other information that you have requested. We may also use and analyse the information we collect so that we can administer, support, improve and develop our business. Further, where you have consented, we might also use your information to let you know about other services that we offer. If you change your mind about being contacted in the future, please let us know by contacting email@example.com and your details will be removed from our records.
3SL uses (and, where specified, shares) your personal information for the following purposes:
We may use your personal information to tell you about relevant products and offers. This is what we mean when we talk about “marketing”.
The personal information we have for you is made up of what you tell us, and data we collect when you use our services.
We study this to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.
We will only use your personal information to send you marketing messages if we have either your consent or a legitimate interest. That is when we have a business or commercial reason to use your information. It must not unfairly go against what is right and best for you.
You can ask us to stop sending you marketing messages by contacting us at any time.
We may ask you to confirm or update your choices. We will ask you to do this if there are changes in the law, regulation, or the structure of the business.
If you change your mind you can update your choices at any time by contacting us.
Our policy is not to disclose personally identifiable information to unrelated third parties unless required to do so by law or legal process.
As well as our privacy promise, your privacy is protected by law. This section explains how that works.
Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. This includes sharing it outside 3SL. The law says we must have one or more of these reasons:
A legitimate interest is when we have a business or commercial reason to use your information. But even then, it must not unfairly go against what is right and best for you. If we rely on our legitimate interest, we will tell you what that is.
Here is a list of all the ways that we may use your personal information, and which of the reasons we rely on to do so. This is also where we tell you what our legitimate interests are:
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Personal information in the European Union is protected by data protection laws but other countries do not necessarily protect your personal information in the same way.
Our website and some of our applications or services or parts of them may also be hosted in the United States or otherwise outside of the EEA (which means all the EU countries plus Norway, Iceland and Liechtenstein) (“EEA”) and this means that we may transfer any information which is submitted by you through the website or the application or service outside the EEA to the United States or to other territories outside of the EEA. When you send an email to us, this will also be stored on our email servers which are hosted in the UK.
We may use service providers based outside of the EEA to help us provide our website, applications and services to you (for example, platform and payment providers who help us deliver our applications and services, or advertising or execute your payments) and this means that we may transfer your information to service providers outside the EEA for the purpose of providing our applications, advertising and services to you.
We take steps to ensure that where your information is transferred outside of the EEA by our service providers and hosting providers, appropriate measures and controls are in place to protect that information in accordance with applicable data protection laws and regulations. For example, we may share information with our group companies or affiliates based outside the EEA for the purposes envisaged by this Privacy Notice.
By using our website, products or services or by interacting with us in the ways described in this Privacy Notice, you consent to the transfer of your information outside the EEA in the circumstances set out in this Privacy Notice. If you do not want your information to be transferred outside the EEA you should not use our website, applications or services.
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or for as long as the law requires.
All data and records are stored securely to avoid misuse or loss. All data records are stored in the most convenient and appropriate location having regard to the period of retention required and the frequency with which access will be made to the record. The degree of security required for file storage reflects the sensitivity and confidential nature of the material recorded. Any data file or record which contains personal data of any form is considered confidential in nature. Examples of appropriate storage include password protecting electronic documents and locking paper documents in a secure cupboard or drawer.
All information of a confidential or sensitive nature is securely destroyed when no longer required. The procedure for the destruction of confidential or sensitive records is as follows:
Please refer to our separate Data Retention Policy for further information. Please contact firstname.lastname@example.org to request a copy.
Under GDPR, the data subject has the right to access and amend any of their personal data that we hold.
You are entitled to view, amend or delete the personal information that we hold. Email your request to email@example.com or send your request in writing to 3SL at the address shown at the top of this privacy notice, for the attention of the Privacy Officer.
You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the “right to object” and “right to erasure”, or the “right to be forgotten”.
There may be legal or other official reasons why we need to keep or use your data. But please tell us if you think that we should not be using it.
We may sometimes be able to restrict the use of your data. This means that it can only be used for certain things, such as legal claims or to exercise legal rights. In this situation, we would not use or share your information in other ways while it is restricted.
You can ask us to restrict the use of your personal information if:
If you want to object to how we use your data, or ask us to delete it or restrict how we use it please email your request to firstname.lastname@example.org or send your request in writing to 3SL at the address shown at the top of this privacy notice, for the attention of the Privacy Officer.
You can withdraw your consent at any time. Please email your request to email@example.com or send your request in writing to 3SL at the address shown at the top of this privacy notice, for the attention of the Privacy Officer.
3SL tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of 3SL’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to firstname.lastname@example.org.
If you want to make a complaint about the way we have processed your personal information, you can contact us as follows (www.threesl.com/contact).
This policy will be reviewed each year. The last date of review is 04.12.18.