May 2021 Newsletter

Up or Down, Left or Right, Design Requirement or Nice to Have?

Different view points cars on hill
Different View Points

Your view point of the same problem can determine what is most important to you. This can vary with the present instance in time, the current development stage, your financial exposure, the current risks and so on. Different groups will also have different perspectives on the same project. These may be from the view of a stakeholder, a designer, a product manufacturer or safety analyst.

Up or Down

To illustrate this consider a car moving on a hill. There will be a perspective shift  depending whether you are currently driving up or down. Whether at that point in time the importance is the engine or the brakes. The engine design department will have an interest in making the vehicle powerful enough to meet the performance requirements. However, the brake designers will be concerned in how heavy the engine will make the vehicle. The sales team will be interested in the power and acceleration, the safety manager in meeting the stopping distance standards. Everyone is looking at the same overall project. Each group has a slightly different view.

Ambiguity

Make sure your statements are unambiguous, don’t say left or right if there is no context of forward/backward. “The Data Entry swipe shall be placed to the Left of the door”, when you are facing the door or having walked through it? “The pipeline will turn Right at the harbour entrance….” without context of North and South this could be meaningless. If you were using directions stick to West  and East, if you are describing a layout stick to a grid or co-ordinates with a defined origin.

Single Source

The importance of good design is capturing the information once and then providing routes or view points to this singular source of data. The ‘performance’ criteria should link to both the acceleration and torque requirements as well as the breaking expectations. We should be able to look at a system design element and trace to the user requirement that raised it. Equally we should be able to view the original requirement and trace through the design to the test that shows the project provides what was asked for. It is also important to consider how this data is displayed;  graphically, hierarchically, textually, within a tool or within a document or presentation. By using a single data repository you can be sure that whatever form or view is required it is based on a homogeneous system rather than disparate parts.

Considering the different audiences your Cradle contents may have, think and discuss with 3SL the best way to present this. Some methods are highlighted in this video.

Training Course

The public training course for May covered Requirements Management. We’re lining up for June’s Document Publisher course on the 23rd-24th. Book now if you would like to reserve a place. These public courses are open to all, great if you only have a couple of people needing training, or wish to get feedback from other candidates using the product. If you want a course specific to your company or with tailored content please don’t hesitate to contact salesdetails@threesl.com

Social Media

Twitter

Lockheed Martin May 2021 Tweet
Lockheed Martin May 2021 Tweet

We were impressed in the iterative lifecycle savings made over multiple productions of a product class, in Lockheed Martin‘s tweet.

We hope you had a good St. George’s Day. We remembered how simple ‘push-to-talk’ used a protocol to ensure everyone took their turn and illustrated it with a sequence diagram.

Finally

That’s all for our May 2021 Newsletter, but let us know if you got any more than the 17 disasters waiting to happen in our health and safety post by either replying to the Tweet, or emailing us at social-customer@threesl.com

International Nurses’ Day

12th May – IND

The 12th of May is the anniversary of Florence Nightingale‘s birth. It is on this day that around the world the contributions that nurses make to society are commemorated.

"Nurse" Photo by Laura James from Pexels
Nurse

Whilst doctors get due recognition for their life saving work, it is the hugely varied roles that nurses play that underpins the healthcare profession. From writing care plans for patients, assisting with evaluations and tests, checking and administering medicines and injections, setting up blood transfusions and drips, to observing and recording a patient’s condition.

There caring is not just for the patients, they mentor junior nurses and liaise with the relatives and friends of the sick.

Nurses play a huge role in the well-being of people all around the world. Take a moment of thought remember their efforts. This has, and continues to be, immeasurably important during the Covid-19 pandemic.

Nurses we salute you, from 3SL.

World Day for Safety and Health at Work 2021

Safety is Everyone’s Business

Whether you are in change of a nuclear reactor, or run a stall on the market, whether you fly a plane or enter data on a terminal, your safety and your businesses safety is an important consideration.

Health and Safety Goes Wrong
Health and Safety Goes Wrong – Not everything is resolved with a hi-vis jacket

Time To Think

Organisations such as the International Labour Organization (ILO) encourage us to think and plan before a failure can take place. Businesses should take stock plan and mitigate. The fact that your company has a shelf full of risk assessments does not mean you or your business are safe. Shelfware can be more dangerous than a lightweight dynamic risk assessment performed as part of an engrained ethos. The only problem relying on engrained ideals is they may be difficult to prove in court and certainly difficult to time-stamp with a review date! There should be a balance between the two. Well thought out risk assessments, good training and monitoring and good cultural support.

Stop!!!

Even if we achieve the grail of a well documented and used health and safety plan, there’s always a chance that things can change and go wrong. If you think something is a ‘bit dodgy’ or you can see an accident waiting to happen, you are as complicit in any failure as someone not following the rules or having considered H&S guidance in the first place. So think STOP if you think something is unsafe, raise your concern, do something about it (if it is safe to do so) but try your best not to let disaster happen.

Stay Safe

Whether you are in a ‘dangerous’ area or simply working from home (which may well be more dangerous than a controlled work place – ROSPA say 6000 deaths occur annually in the home in the UK) keep your eyes peeled and watch out for disaster before it strikes.

Just for Fun

I’m not sure we could count all the issues in the “Working at home scenario” above. Certainly the mitigation of a Hi-Vis jacket will have no benefit. We can categorically say this 3SL employee’s work station was tidied-up  staged before this picture was taken! Reply to this Twitter post with the number of hazards you see.

Summary

World Day for Safety and Health at Work 2021 is on the 28th of April 2021, but safety and your health matters everyday.

Test, Execution and Recording

“It will work…” (Probably)

Based on Photo by Ksenia Chernaya from Pexels
Passed?

No product manager wants to be confirming their solution’s viability without the backup of evidence. It is imperative to test and assure your process or product. Tests should demonstrate conformance with, all the vital parameters that comprise your design; regulatory compliance; ongoing quality.

This whole quality cycle should include test, execution and recording functions.

Appropriate Testing

Cradle TER module - Test Case
Test Case

We should accept that these tests, and the effort used, should be commensurate with the importance of the design element. There’s every reason to test whether a product can place components with sub-millimetre accuracy if we’re designing a circuit board pick and place machine, but within a few mm is probably good enough for a machine placing variable size apples in a packing crate. When testing the same product used in different situations the complexity and accuracy of the test will change. Measuring the slump and hardness of concrete for a garden path, is probably judged by eye, three level compaction in a cone testing for a road, but you’d expect samples to be taken and lab tested it is being poured to form the main tower of a suspension bridge.

Scope

It is also important to test not only for the expected criteria, but the off-norms (off from normal) too. “The program shall accept user input of their weight in kilogrammes and their height in metres. Their BMI shall be displayed as a ratio of their (weight / height) to two decimal places” The previous requirements can be thoroughly tested for a full range of human weights and heights, but then fall over at the first hurdle when a user enters 0 for their height.

Executing

Cradle TER module - Test Run
Test Run

Once developed, the set of tests may need to be run multiple times on the same product as development tweaks are made, or once on each batch of product to ensure ongoing conformity. Services, procedures and physical products can all be tested. Whether that’s timing the office evacuation during a fire drill or the alcohol content of a batch of whiskey. It is also important to recognise that each execution set may need to be full or a partial set of the tests.   Every safety harness may be subject to visual inspection and, checks on fastener operation. Every tenth to a set of detailed measurements and every two hundredth to a full destruction test. The ability to execute a set of tests from our full suite is therefore important.

 

Recording

Cradle TER module - Test Result
Test Result

Finally the test execution will produce a set of results which should be recorded. Not only does the recording provide the traceability your QA (Quality assurance) plan should aim for, but it will allow you to investigate trends. How many failures were there last month? Were there more or fewer than the previous month. Is investigation required?

 

Cradle

Cradle’s TEST module  (Test, Execution & Recording (TER)) allows you to directly link Test Cases to your requirements, needs, or design elements. You can then define Test Plans and Test Executions to group and run these tests. And as you’d expect the tool will record the Test Results against each Test Step.

For more information download an evaluation copy of Cradle or book a webinar now.

TER video

April 2021 Newsletter

Chicken or Egg

3SL Easter egg
Egg

If you celebrated Easter, you will probably have received an egg. These days they are usually chocolate covered in bright foil which is a modern twist on the dyed and patterned eggs used for centuries.
This April 2021 newsletter looks at the age old argument of which came first the chicken or the egg. It is fairly straightforward in terms of the chocolate version! However, which comes first the requirement or the solution?  Ideally we follow the sequence:

    • User requirement elicitation,
    • System requirements,
    • Design / Solution,
    • Validation/ Test

Real Life

However, we all recognise that doesn’t always happen. The important thing is we  recognise when there is a constraint, and when the client is presenting a pre-formed solution because they believe that’s the answer.

Take for example a wind turbine operator who has a number of offshore facilities, which, when load is low, produce hydrogen by electrolysis at point of generation (minimising electrical transfer losses). If the client approaches with the requirement for a boat to bring the hydrogen ashore, there are two possible scenarios. They have not looked at the bigger picture – a pipeline may be more efficient, or they have investigated the alternatives and a vessel is what’s most practical. In the latter case the requirement is most definitely for a boat. However, if we are approached with a requirement for the boat to have a built in tank to transfer so many thousands of litres of liquid hydrogen, we may be in a different position.

Know Your Domain

If our industry expertise shows that the fitting of a number of individual standard transport container shaped hydrogen storage units could be better it should be discussed. We may be able to demonstrate the transport, over land to the nearest gas network connection point, would negate the need to build pipework to the docks. Here the user requirement has been unnecessarily limited by a proposed solution. We  are in a strong position to help elicit the base requirement, and then provide a more appropriate system requirement for the vessel.  Recognising that the customer has ‘built a solution into their requirement’ is part of our job to evaluate.  In this instance we have a chicken (boat constraint) we’re just not sure of the breed (type of boat/tank arrangement) will need to be laid!

Left-shift

The earlier in the engineering process that these concepts can be discussed, perhaps presenting a range of options the better. Left shift of the process can prevent costly mistakes. Especially if you blindly implement the initial requirement without providing your industry expertise.

    • Initial user requirement
    • Preliminary suggested solutions and optional system requirements
    • Revisit and further elicitation of user requirements
    • System requirements based on agreed constraints and refined user requirements
    • A design and solution that best solves the underlying problem
    • Validation and test

Further reading about a related topic,  functional and non-functional requirements, can be found in this article.

 

New Cradle Features

Risk graph exampleWe highlighted Risk Management and the new Cradle Risk Module in our March mailshot.

We also noted how you can add formalised lists to Cradle items in our FAQ section.

 

Training Course

The next public training course is for requirements management in May – Public Online Training Course – Requirements Management May 2021. Book your place to avoid disappointment. These courses are open to all, if you want a course specific to your company or with tailored content please don’t hesitate to contact salesdetails@threesl.com

Social Media

Twitter

Integral Powerchain Tweet March 2021
Integral Powerchain Tweet March 2021

We acknowledged the size of the ‘system’ when talking about a whole county’s EV infrastructure, in Integral Powerchain‘s tweet.

We hope you had a good St. Patrick’s Day,  we noted the benefits of virtualisation.  We were amazed at the very beginning of April by the advances in ‘Quantum Computation!!!’

Finally

That’s all for our April 2021 Newsletter, we hope you haven’t eaten too much chocolate!

Quantum Computation – With Standard Binary Logic

Quantum Computing

The tantalising power of quantum computing offers unbounded possibilities to solve some of the biggest problems in computing today. So far the need to keep the Quantum Bits (QBits / QuBits) stable has proved the barrier to quantum computers being widely deployed. Laboratory conditions with super low temperatures and large magnetic fields have allowed the theory to be proved, but limit the practical implementation.

Theory

Our current silicon computers rely on simple 0 and 1 storage of bits to represent the data. These ons and offs are electrically, or optically stored and they are either one or the other. QuBits however are neither a 0 or a 1 until they are actually read. They exist in a ‘probability cloud’ between the true or false. The interaction of all the QuBits changes the probability that the bit will yield a 0 or 1 answer when read. This allows a massive scaling of parallel computation considering multiple avenues of a problem simultaneously.

New Possibilities

The possibility that standard silicon based binary computers could be made to operate in a quantum state has raised many exciting possibilities. Studies at the Loe D’a Buncum institute hypothesises that a stated proof;  that Black is White, or True is False, can be ‘proved’  either way. This uncertainty, they are terming an Argú (derived from the Latin argumentum “a logical argument; evidence, ground, support, proof”). They expect this will be widely applied to Silicon Based Computing Platforms (SBCP).

Theory

To paraphrase their research observe the following:

Black is White data definition
Black is White

It can be seen that the composition of mixed primary light colours Red, Green and Blue gives White light. However, the same composite calculation for pigment Cyan, Yellow and Magenta gives Black. The Argú in this case is stated as :

 Three primary colours mixed = Black = White.

This provides a state that can not be seen as a definitive answer (because there is a missing  element  – are we talking  light or  pigment). The key to unlocking and providing the definitive answer is being termed the Clú. This is the missing piece of information that will allow the quantum measurement to be extracted.

Standard Computers

Because the concept itself, the Argú is simple to represent in standard boolean logic on a silicon computer, there is no need for any special cooling or magnetic field to retain the uncertainty. The  Clú can also be held as a standard concept. The rest of the problem continues to be expressed in multiple Argús but not ‘finalised’. At the point where every possible Argú has been raised for a particular problem, the  Clú is combined using standard logic simplified with De Morgan’s laws resulting in the final result.

Summary

Both QuBit and SBCP computing offer the gateway to many possibilities, but it should also be remembered that those without a Clú should not attempt to Argú.

How do I make a list?

I need a sequence of information, how do I do this in Cradle?

There are a number of ways to create sequences of information.

  1. You can create a hierarchy of linked numbered Cradle items. This will give you the full flexibility that every element is a complete item and can hold any information you like.

    Items in a hierarchical list
    Item Hierarchy
  2. You can simply type in a text frame. Text frames are free-form so you can type what you like.

    Plain text list within an item
    Plain Text
  3. You could (On Windows® systems) add an RTF frame which allows you to embed styled lists with numbers and bullets.

    RTF list within a frame
    RTF List
  4. Define a frame of the base data type LIST. This will provide a numbered, bulleted or plain list with a title and text element that is held as a sequence within the item.
    List frame type setup in Cradle
    List Frame Type
    Item list frame assignment
    Frame Assignment

    Cradle Item using a list
    List Use

How Risky?

Risk Management

Every project has risks associated with it. They range from the risks to the programme, supply chain, staff, technology; through financial backing and cash flow; to safety and performance of the product. But just how risky is it?

Recording, quantifying, mitigating and reviewing these risks helps reduce their likelihood and severity. The more complex the project the more risks you will need to manage and the greater the range and type that needs to be managed.

Risk Register example
Risk Register

Tools

Tools to manage risk don’t make the risks go away in themselves, a shiny RAG chart does not make a project safe. However, management is all about controlling these parameters. Visualisation and quantifying risks is a management aid to ensure effort is spent in the most appropriate place to give maximum benefit, and also to ensure the smaller issues don’t get completely lost at the periphery.

Parameters That Define Risk

Parameter Description
Likelihood
The probability of the risk occurring. This could be simply High, Medium and Low, or 9:10, 5:10, 1:10, or Daily, Monthly, Yearly.
Consequence
What impact does the risk occurring pose to the project. Again this could simply be a generic High, Medium and Low or a more ultimate Death, Hospitalisation, Injury or Catastrophic, Severe, Dangerous, Limited.
Magnitude
The importance or priority we assign to the risk given our assessment. These quantities are often associated with colours  e.g. High=Red, Medium=Orange, Low=Green. These would be the colour displayed on your RAG chart.
Dates
Some risks will only be present during certain parts of the project. Funding may only be an issue up to the point that the project is started. Manufacturing defects can be thought about but can’t start occurring until the production run starts, so don’t form part of the overall current profile until that point. Adding start and finish dates to your risks bounds them and allows you to show a chronological profile.

Finally every risk should be reviewed on a regular basis to make sure the parameters have not changed and the mitigations are still valid.

Value
Used to quantify the size of the risk should the risk’s event occur.
Owner
The person or organisation who is responsible for determining the mitigation of the risk and for monitoring how this mitigation is avoiding (negative risks) or promoting (positive risks) the risk’s associated event(s).
Mitigation
There is not much point identifying a risk if we make no effort to reduce it. Unless that is of course because it is below our threshold. The impact is low, and the probability is small and if it did occur the cost is small. In all other cases we should record what it is we intend to do to reduce the risk. We can then re evaluate the risk with the applied mitigation. We dig a hole in the street, likelihood is someone will fall down it, the impact is severe and the value would be expensive. This would generally be flagged as a High priority risk. The mitigation might be to assemble barriers before hole is dug. This does not reduce the severity of a fall or the cost to business, however the probability that someone will fall is drastically reduced, and thus the mitigation leads to a reassessment as a Medium priority risk.

Analysis

By selecting categories for each risk, grouping the likelihoods and consequences we can draw a matrix. A RAM (Risk Assessment Matrix) this provides a uniform method of quantifying the risks.

Likelihood Consequence
1 – TBD 2 – Low 3 – Medium 4 – High
1 – High High Medium High Critical
2 – Medium Medium Medium Medium High
3 – Low Low Low Medium Medium
4 – TBD TBD Low Medium High

For each risk we decide the likelihood it will occur (its probability), the consequence of it occurring (its impact) and then look up the magnitude given to the risk (its risk priority). When we then look at the project as a whole, we can see how many of these risks are classed as high or critical. These are areas that need resource and attention first. As noted above if the risks present themselves at different times during the project it is also possible to produce a chronological risk profile.

Visualisation and Profiling

How Risky – Counting

Risk graph example
Risk Count

Risks can simply be counted, and visualised as a graph over time. This gives a good indication of the number of each type of risk we are dealing with at any point throughout the project. However we should concentrate efforts on those most critical risks.

How Risky – Costs

Total risk profile example
Total Risk Count – Profile

Once we have an idea of the number of risks we have for each period of our project we can produce a risk profile.

Unfortunately this does not give us a picture of the overall cost to the project if these risks occur.

Maximum Risk Profile example
Maximum Risk – Profile

By assigning a value to each risk we can work out the overall ‘cost’ whether that be in time delays, money or some nominal value. For any point in time we have a maximum risk exposure.

How Risky – Weighting

Weighted Risk Profile example
Weighted Risk – Profile

However, we also must take a pragmatic view to the consequence of a risk and the effort that is reasonable to expend trying to mitigate it. If we have ten risks that have a fair chance of occurring, and will have an impact on our business, it is likely that we should spend effort mitigating these. Whilst we will want to mitigate against a  catastrophic risk, if its likelihood is “once in a blue moon” the amount of effort expended must be tempered. By assigning a weighting to our risks we can ensure the overall profile is adjusted to be more meaningful. There is no exact science to this but it is a tool to help focus the projects needs.

Mitigation and Review

It is important to record all the decisions and parameters used when assessing risks and designing mitigations. Whether this be reserving funds for an unexpected cost, or adding safety barriers round the hole. We’re sorry to say that adding a high-viz isn’t the correct mitigation for every risk!

Re-evaluate

Once each risk has been calculated and a mitigation has been assigned, its value should be recalculated in light of the mitigation. For example if we had identified a risk that members of the public may fall down holes we are digging to install fibre, our mitigation may include adding plastic barriers round the hole. The probability that a person will fall down a marked and barriers surrounded hole may reduce from a likelihood of  “Highly likely” to “Not very likely“. Whilst the overall count of risks will not have been reduced, the weighted profile will have lowered as although the cost of someone falling down the hole has reduced, the likelihood has been reduced.

Risks and the appropriate mitigations will change over time. This may be because a particular likelihood has increased, an element of the project has been delivered or delayed. So it is important to add review dates into your plan to ensure they are re-evaluated correctly. After all there is no point ordering all those plastic barriers to put round the hole if a project decision to sub contract hole digging was made a month earlier. Therefore you should always be asking “How risky is my project?”

Cradle

Cradle 7.6 introduces a new Risk Management module to help in planning for and managing project  risks. All the aspects above are held in Cradle attributes and each Risk item can be linked to any other Cradle item, e.g requirement, design note, diagram. This will help you manage the risks associated with each element of your project’s needs, and solutions. You can find more in the Risk section of the Cradle manual.

Related Articles

Cradle Risks video

Global Recycling Day 2021

March 18th 2021

The aim of global recycling day is to make us all think about the finite resources we consume and the impact our activities have on our home planet.

Recycling
Recycling

Everything we do has an impact, but we can reduce those effects with a bit of planning and thought. Whether it’s the supermarket making sure its packaging is easily recyclable and clearly marked, or us as an end user choosing how to dispose of the item. Reuse is generally better than recycling. That can range from choosing a washable cup for our coffee verses a disposable (and possibly non recyclable) plastic cup. However we also have to bear in mind the resource and energy used to create that cup. If it lasts 100 washes but is 1000 more costly in terms of energy and resource than the disposable, we’ve not necessarily won.

Engineered

As designers and producers the way we make and  distribute our product has an impact. The intended verses actual use, the quantity of consumables and total energy may be beyond our precise control. However, we can design our product to be energy efficient, use every last part of the consumable and last in terms of durability and obsolescence. When our product comes to end of life, our initial design decisions again come into play. Can the parts be reused, returned, or recycled. Have we constructed it with clip together part, easily disassembled and sorted fixtures, or is a mass of composite materials stuck inseparably into a single unit. Of course it is not practicable to make everything fully reverse engineer-able; but making reuse, disassembly and disposal key needs at the beginning of our product designs, will certainly help. Our supply and distribution chains should also be questioned. Do they operate with returnable crates, or disposable packaging. Does the logistics company we choose have a low carbon footprint.  Given these decisions are going to have a fundamental impact, they should be planned and recorded and reviewed the same way as any customer requirement.  See the environment not just as an external to your system, but a stakeholder with interests. (You’ve reached the corny product link folks) Tools such as Cradle allow these needs to be recorded, reviewed and reported. If you produce reports keep them in digital form. Whilst the servers and workstations will use power to handle your design, at least you won’t have felled a mini forest to print it out.

Personal

So before you get that disposable coffee, think about taking a refillable and long life cup. Before that next global online retailer brown envelope goes in the bin, remove any plastic tags or tape and put it in the recycling. Before that misprint from the photocopier goes in the bin, can the back be reused as scrap paper? Before that washing up liquid bottle goes to be recycled, have you rinsed (used) every last bit of product? We as individuals are responsible as the companies we work for.

March 2021 Newsletter

Mad March

Leaping hare based on Photo by Vincent van Zalinge unsplash.com
Spring into Action

The spring equinox is between 19th/20th March this year, in the North this signals the start of new growth for the year. Whilst there may be some debate between the astrological and meteorological communities (23.44° axis tilt to the sun or the start of a block of 3 months) in the Northern hemisphere it certainly signifies longer and warmer days.

Traditionally we might fly round the house and office running a spring clean after we have been hunkered down over the winter. (Although in 2021 we seem to have been hunkered down for the last 12 months! This month sees a year for many, including 3SL staff, working from home.)  This surge in activity can be a bit chaotic if it is not planned and controlled. In fact the surge of activity at the beginning of the hare mating season gives rise to the English idiom mad as a March hare.

Tearing up a list of requirements, designs or processes would be a bit wild. Generally evolution is better than revolution when it comes to engineering. However, sometimes a design of a long-standing  product, or honed process, may become tired. It will have had sticky plaster on sticky plaster to alter and tweak it. New technologies, new materials and processes may be available on the market, so it is always good to have a review and plan the next solution. Make the decision whether it is a new broom sweeps clean or just a spring tidy.

A rush of activity is good, but plan it. If you are playing with a design, make an adaptation of if rather than tweaking the current working design. (see white-paper ra00407-Reuse_Adaptations.pdf). Compare the solutions and agree to move forward, make another iteration, or wipe the slate. Involve the team and spring into action for 2021.
Just a note though; Whilst we always advocate a good cuppa (or coffee if you prefer) and a meeting (virtual or otherwise), we’re not suggesting endless tea breaks and procrastination meetings with the Mad Hatter…..

Cradle Release

Cradle 7.6 splash screen
Cradle 7.6

Don’t forget if you have not downloaded the latest version of Cradle 7.6,  see the release announcement, and update today!

If you have a single user version, don’t forget to take advantage of the 20% discount before the end of the month.

Training Course

The next public training course is for requirements management in May –  Public Online Training Course – Requirements Management May 2021. Book your place to avoid disappointment. These courses are open to all, if you want a course specific to your company or with tailored content please don’t hesitate to contact salesdetails@threesl.com

Social Media

Twitter

ISO Cool Tweet Feb 2021

We liked the IsoCool  holistic design view of ensuring processes with heating and cooling requirements can use a transfer rather than disparate systems.

We noted there are different storage mechanisms in Cradle. And celebrated St David’s Day.

Finally

We hope you enjoyed our March 2021 Newsletter, if you have any suggestions for future content please drop us a line social-customer@threesl.com.